We want you to keep your Audvik winter coats for years, if not decades. That's why we design pieces using high-quality durable materials, with timeless colors and cuts.
Audvik's warranty covers all manufacturing defects: seams, snaps, zippers, fabrics and insulation during its normal lifespan (10 years).
Audvik does not warrant damage caused by accident (tears), improper maintenance, negligence, normal wear and tear, or the natural disintegration of colors and materials over time.
The coat must be delivered clean in order to be able to get repaired properly, otherwise a cleaning fee of $50 + taxes will be charged.
The delivery costs for the repair are borne by the customer.
It is also possible to come directly to the workshop to have your coat repaired. Please contact customer service directly by email at firstname.lastname@example.org to make an appointment.
Out of warranty repairs and add-ons
Because we want you to keep your coat for years to come, we also offer out-of-warranty repair service. Whenever possible, we will repair or replace parts of a damaged item. The cost of these procedures is covered by the customer.
For additions/modifications to coats, such as adding snaps on a fur hood or other, please email us at email@example.com
Please note that once a product is modified, it is no longer refundable or exchangeable.
The coat must be delivered clean to be able to do the repairs properly otherwise a cleaning fee of 50$ + taxes will be charged.
Delivery fees for the repair are paid by the customer. It is also possible to come directly to the workshop to make the repairs on site.