Consult our size chart to find out how to take your measurements and select the right size.

Audvik was founded in 1979 in a village in Montérégie. In 2012, the company was taken over by Sophie Boyer, a former cross-country skier, who continues to this day the mission of manufacturing quality winter coats, designed for the winters here.

Since its creation, Audvik coats have been entirely made in Quebec. Since 2012, they have been manufactured in our workshop located on Chabanel Street, in Montreal.

Local expertise is at the heart of our values, and we are proud to contribute to Quebec's manufacturing industry.

You can learn more about our history by clicking here.

Once your order has been placed, a confirmation email including your tracking number will be sent to you by email.

You can also track your order directly in your customer account.

When you reach the payment step, enter your gift card number or promotional code under the tab "Discount code or gift card."

As we process orders within 1 to 3 business days, you have a limited time to request a change or cancellation.

If you wish to modify or cancel your order, please contact us as soon as possible at info@audvik.com. We will do our best to accommodate your request.

However, please note that your order may have already been processed or shipped. Therefore, we encourage you to carefully review your order information before finalizing your purchase.

Delivery of your purchases made on the AUDVIK website takes 2 to 5 business days. No deliveries will be made to a post office box or locker.

For more information on this policy and available inventory, please contact our customer service team by filling the contact-us form.

Items purchased online can be picked up at our workshop in Montreal. We invite you to consult the following link to make an appointment and find out all the details on the location of the workshop as well as our opening hours: https://calendly.com/rendezvousaudvik

Please contact us for delivery charges and payment terms by email at: info@audvik.com. Please include your full mailing address.

Please note that for all international orders, a flat shipping fee of $95 applies. In addition, a minimum purchase of $500 is required for the order to be approved.

Prices listed on our site are exclusive of taxes. VAT and customs fees vary depending on your importing country and are entirely the responsibility of the customer.

Return or exchange fees are also the responsibility of the customer.

Orders are shipped from our warehouse in Montreal, Quebec, within 2 to 3 business days. Delivery to the United States may take approximately 10 business days due to potential border delays.

If you purchase Audvik products, the answer is no. As all Audvik products are entirely manufactured in Canada, you will not be charged any duties or taxes when you make your purchase.

Tracking information will be sent to you once your package enters the United States, so you can easily follow its progress.

Because your satisfaction is important to us, if for any reason your purchase does not suit you, you may exchange or return the product within 15 days from the date of receipt. The product must be returned to us unworn, in its original packaging, and with tags attached.

Free returns apply to orders of $200 and more before taxes.

We do not cover return shipping costs for items of $200 or less before taxes or for items with a 30% discount or more.

To make a return or exchange request, log in to your customer account and submit a return authorization.

As soon as your request is authorized by a member of our team, an email will be sent to you with a prepaid return label.

Simply repackage the item in its original packaging, place the return label on the package, and drop off the package at the selected carrier's service point.

The customer account can be accessed directly from the Audvik website's homepage (icon in the top right corner).

It is also possible to make a return request from your order confirmation email.

If you have difficulty accessing your customer account, please contact customer service: info@audvik.com

We only take back items that have not been worn and still have their tags.

All coats discounted by 40% or more are final sales.

Please note that coats that have undergone alterations (sleeve shortening, addition of snap buttons, etc.) are final sales.

Furthermore, products marked "final sale" are non-refundable and non-exchangeable. 

Upon receipt of your package at our workshop, a refund confirmation will be sent to you by email. Please allow approximately 5 days for your bank to process your refund.

All price adjustments are subject to approval. We match prices within 15 days of purchasing a regular-priced item only on our website audvik.com.

Please note that our price adjustment policy is not valid during promotional events, including Black Friday and Boxing Day sales. No price adjustments will be made during these periods.

Items purchased from the Warehouse Sale section are sold without the possibility of return, exchange, or price adjustment.

All price adjustments are subject to approval; requests should be sent to info@audvik.com

All Audvik coats are covered by a 10-year warranty against manufacturing defects, including seams, snaps, zippers, fabrics, and insulation.

The warranty does not cover damage caused by accident (tears, burns, etc.), improper maintenance, negligence, normal wear and tear, or natural or chemical degradation of colors and materials.

To learn more about our warranty or to submit a repair request, click here.

At Audvik, we believe that a quality coat deserves a long life. That's why we offer a second-hand program, allowing your Audvik coat to be recirculated and continue to accompany someone else.

We are proud to have offered this program to our customers for several years, to extend the lifespan of our coats and promote more responsible consumption.

To learn more about our second-hand program and discover the steps to follow, click here.

At Audvik, we are proud to offer a custom-made service to our customers. We can create a coat tailored to your needs from our existing patterns and our selection of fabrics and colours available in the workshop.

Our team will guide you through the entire process to design a coat that meets your expectations, while maintaining the craftsmanship and quality that characterize Audvik.

To learn more about our custom-made service or to discuss your next Audvik coat, click here.

Please note that you must visit the workshop for a custom-made coat.

Looking to outfit your team for winter or offer your employees a high-quality gift, made in Quebec? Audvik offers a personalized service to meet your corporate needs.

We can assist you with:

• Custom coat manufacturing
• Embroidery addition
• Reflective logo integration
• Custom beanie creation

Our team will support you at every step of your project to find the solution that best meets your needs.

To discuss your project or get a quote, contact us at info@audvik.com.

It is important to wash your coat after each winter season to remove dirt, oils, and residues that can, over time, reduce the performance of technical fabrics and their water-repellent treatment.

To find out the recommended washing, drying, and storage method for your Audvik coat, click here.

• Wash inside out, delicate machine cycle (cold water)
• Air dry
• Do not iron
• Do not bleach
• Do not use fabric softener
• Do not dry clean
• Do not wring

• Remove fur before washing your coat
• Avoid any contact with water
• Do not machine wash
• Do not iron
• Do not bleach
• Do not use fabric softener
• Do not dry clean
• Do not wring

Our Audvik coats are designed to keep you warm down to -30°C.

To learn more about the fabrics, technologies, and insulation we use in our coats, click here.

You can make an appointment to try on our coats directly at our workshop located on Chabanel Street, in Montreal. Our team will be happy to advise you and help you find the model that suits you.

Our coats are also available at several retailers throughout Quebec.

To make an appointment at our workshop, click here.

To consult the list of our points of sale, click here.

We're thrilled you want to stay connected with us and discover our new products, promotions, and a behind-the-scenes look at Audvik.

To subscribe to our newsletter, click here.

You can also follow us on social media by searching for @audvik on Facebook, Instagram, LinkedIn, Pinterest, and TikTok.